Your questions answered...

There is no upper age limit on a company-paid or company subsidised plan provided that the individual is still actively employed within your organisation. For employee funded plans, new members must be between 16 and 65 at the time of joining. There’s no medical required to join and premiums are not based on age.

Simply let the Medicash team know that an employee is leaving and we will contact them and offer them the most appropriate alternative scheme from our portfolio of products.

All receipted benefits on Medicash Active are paid at 100% of the receipt value up to the annual limits as set out in the plan.

On employee funded schemes, pre-existing conditions in relation to Inpatient Stays and Hospital Daycase claims are always subject to a 12 month waiting period before benefit can be claimed regardless of any promotional offer that may apply to other benefits.

Yes, on request. Medicash are able to provide you with an annual report showing how many claims were made for each of the benefits by your employees, and the total amount claimed. However, for data protection reasons these will be group figures as we cannot supply figures on an individual basis.

You will have a dedicated account manager who you can call upon with any questions at any time, and to make the administration of your plan more effective and easy for you. In addition, Medicash can provide a wide range of support to help you promote our products to your employees including, workplace promotions, intranet and e-mail marketing, plus many more.

Medicash is a not-for-profit organisation that is run solely for the benefit of its members. Around 80% of our premium income is paid straight back to members in benefits, while any profits that are generated are either reinvested in the business, helping to improve our products and service for the future, or donated to health related charities through our two charitable trusts.