Frequently Asked Questions

You'll no doubt have lots of questions to ask about Medicash Smile. On this page we've answered the questions that are asked most often in relation to our company paid health cash plans. If your question isn't listed, simply contact us to find out more.

How much will it cost?

Medicash Smile starts from just £6.50 per employee, per month. Please speak to your local Business Development Manager to find out more about the full Medicash portfolio. To make an appointment now click here.

Is there an age limit on joining?

There is no upper age limit on joining Medicash Smile provided that the individual is still actively employed within the organisation. There's no medical required to join and premiums are not based on age.

Are all benefits paid at 100% of receipt value?

All receipted benefits on Medicash Smile are paid at 100% of the receipt value up to the annual limits as set out in the plan.

Can my client cover all or just some of their employees?

It's entirely up to them. They can choose who you cover and at what level, provided that they cover a minimum of 5 people under the plan.

Are pre-existing conditions covered?

Pre-existing conditions and medical histories are disregarded on all company paid policies.

Will we receive annual claims reports for our clients?

Yes. On request we are able to provide you with an annual report showing how many claims were made for each of the benefits by your clients employees, and the total amount claimed. However, for data protection reasons these will be group figures as we cannot supply figures on an individual basis.

How easy is it to set up a policy?

Setting up a new company is easy. Once the contracts have been agreed and signed, all you need to do is supply the required information from your client in the electronic format supplied by us and we?ll do the rest.

Can my client tie this in with pay reviews?

Yes. Adding a company paid health cash plan to your clients staff benefits forms a good negotiating tool when reviewing pay. Medicash Smile is a valuable benefit with a high perceived value from those who use it.

What support do you give to your client companies?

You will have a dedicated account manager who you can call upon with any questions at any time, and to make the administration of your plan more effective and easy for you.

Is this policy available on an employee funded basis?

This product is only available on a company paid or company subsidised basis.

Why Medicash?

Medicash is one of the oldest and largest Healthcare Cash Plan providers in the UK, having been established for over 135 years. Our current plans have been developed following extensive research and are designed to provide health cover for an entire workforce at a price your clients can afford. Our products are easy to understand and will be appreciated by all employees within the business.

What are the benefits to my business?

Not only will offering Medicash's products generate an extra revenue stream for your business through industry competitive commission rates, our products will also enable you to extend your healthcare portfolio and thus attract new business whilst retaining and driving additional value from your existing clients.

What do you do with your profits?

Medicash is a not-for-profit organisation that is run solely for the benefit of its members. Around 80% of our premium income is paid straight back to members in benefits, while any profits that are generated are either reinvested in the business, helping to improve our products and service for the future, or donated to health related charities through our two charitable trusts.

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