About Medicash

At Medicash, our values guide everything we do. They shape how we support our customers, how we work together as a team, and how we make a positive difference every day. Collectively, they are known as The Medicash Way.

• Customer Focused – We put the needs, wellbeing and experience of our customers at the heart of what we do.
• Do What’s Right – We act with integrity, making ethical and responsible decisions in the best interests of our customers, colleagues and communities.
• Own It – We take personal responsibility for delivering high standards and resolving issues.
• One Team, Always Improving – We collaborate, communicate and find better ways to deliver for our customers, communities and each other.

Since our founding, Medicash has continued to evolve to meet the needs of our members. Today, we are driven by a clear vision: to help one million people live healthier lives. Our aim is to get there by 2030, reflecting our long-term commitment to ensuring that high-quality, affordable healthcare support is available to more individuals and organisations.

As a not-for-profit organisation, any surpluses we generate are reinvested into our plans and services to maximise the positive impact we create. We are committed to improving lives and delivering lasting positive change, with plans to double the financial contribution of the Medicash Foundation – giving at least £750,000 a year to good causes and deepening its life-changing impact in the community.

• £2.25 million donated to health and wellbeing causes over the past 5 years
• Supporting more than 100 charities per year through the Medicash Foundation