Contact Us
Looking to get in touch? You can find the details to contact the right team for your query on this page.
Get in touch
Whether you just want to find out more about our healthcare plans, have a particular question that you would like to ask, or are making a claim, don’t hesitate to contact us by using the details below.
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Sales
- New enquiries 0800 011 2222
- Increase your cover 0151 702 0304
- Recommend a friend 0151 702 0203
- Email [email protected]
Customer Service
- Claims 0151 702 0265
- General Customer Service 0151 702 0265
- Email [email protected]
If you are enquiring about a current policy please include your name, policy number, date of birth and the first line of your address to enable us to deal with your questions quicker.
Our telephone opening hours are 8am to 5pm Monday to Friday (except public holidays).
Alternatively, you can write to us at…
Medicash
One Derby Square
Liverpool
L2 1AB
Complaints
If you’re unhappy with any part of our service, our Customer Resolutions team are here to discuss your concerns. Please get in touch on 0151 702 0265, via email at [email protected], or by writing to the Head of Customer Operations at our address, and we’ll do everything we can to resolve your concern.
Have you got a question about your policy?
Have you got a question about your policy?
Have you got a question about your policy? Fill in the form and a member of our team will be in touch with you.
Call us on
0800 011 2222