Employee Assistance Programme
We’re currently updating our Employee Assistance Programme (EAP) services and will be launching a new online support platform from 1 November 2026.
Confidential support, 24/7
You can continue to access our confidential support helpline 24 hours a day, 7 days a week on:
0345 565 1851*
The helpline provides confidential support and guidance whenever you need it.
*Calls to 03 numbers are no more expensive than calling numbers starting with 01 or 02 and are included in free call packages from landlines & mobiles.
Access support through the My Medicash App
You can also access your support services through the My Medicash App.