Essential Maintenance

Following an internal systems update overnight, we are working to get all of our backend systems back online as quickly as possible.

At the moment it is not possible to access the following services:

  • Find my policy number
  • Go Paperless – to register for direct credit or to receive your communications by email


Our IT Team are working to get these systems back online as quickly as possible, so please try again later today.

If your query is urgent, please call us on 0151 702 0265, but do be aware that our call volumes are higher than normal.

Thank you for your patience in this matter.