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Welcome to our updated Virtual GP Service

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Covid-19 Update - Free Access to Virtual GP Appointments

We understand that things have been tough recently and that accessing some of the benefits of your Medicash health plan has been difficult.  As a result we have temporarily removed the charge for this service. Telephone consultations are available 24/7, 365 days a year, whilst video consultations are available 8am to 10pm, 7 days a week (excluding Christmas Day). 


To book please call 0345 319 3602 at any time day or night. Virtual GP consultations are free to use during the Covid-19 pandemic.

With the Medicash Virtual GP app you can:

  • Consult with an NHS registered GP by video or phone 
  • Receive advice, reassurance, diagnosis and where appropriate private prescriptions, open referrals and fit notes
  • Have medication, prescribed in app, delivered to your door or collect in person from your nominated pharmacy
  • Choose between male or female GPs, and if English is not your first language you can even use our Language Line service.

Find out what's new...

With Medical Solutions, you’ll have access to some new features and service improvements including:

  • Medical Solutions is the only Virtual GP provider to have a 24/7 Customer Service Contact Centre, so patients can speak with a human being any time, as well as having access to GPs around the clock.
  • There is no time limit on consultations, whereas with many providers consultations are time-limited
  • Patients can now choose whether they would prefer a telephone consultation or video consultation with a GP.

Why choose Medicash

  • Established
    1871
  • Award
    Winning
  • Fantastic
    Customer Service
  • Trustpilot
    Reviews